---
title: "Limitations of Metabase Cloud"
description: "What Metabase Cloud doesn’t support, from community database drivers and custom certificates to application database access and query timeouts."
url: "https://www.metabase.com/docs/latest/cloud/limitations"
version: "latest"
---

# Limitations of Metabase Cloud

There are some limitations that could impact your migration to Metabase Cloud. These limitations apply to all [Metabase Cloud plans](https://www.metabase.com/pricing).

## Metabase Cloud only supports official databases

Metabase Cloud only works with:

- [Metabase's officially supported databases](https://www.metabase.com/docs/latest/databases/connecting.md#connecting-to-supported-databases) (with the exception of SQLite and H2).

Metabase Cloud doesn't support [community database drivers](https://www.metabase.com/docs/latest/developers-guide/community-drivers.md), or file-based databases (SQLite), because there's currently no file storage available.

## Limited custom certificate support

Only some databases support custom certificates, which you can input/upload via the database connection setup user interface in your Metabase.

## No email sender customization

Metabase Cloud does not support customization of the "from address" for emailed reports, alerts, and other system notifications.

## No access to application database

You won't be able to access the application database; if you want insights into how people are using your Metabase, check out [Usage analytics](https://www.metabase.com/docs/latest/usage-and-performance-tools/usage-analytics.md).

## Queries time out after 20 minutes

If a query takes longer than 20 minutes to run, it will time out.