If you’re running the MacOS application on your laptop, you can click on the Help menu item and click
If you’re having trouble logging in due to a forgotten password, click the link that reads, “I seem to have forgotten my password” in the lower-right of the log-in screen. If your Metabase administrator has already configured your email settings, you’ll receive a password reset email. If email has not been configured, you will need to contact a Metabase admin to perform a password reset via Admin Panel > People.
If you’re the administrator of Metabase and have access to the server console, but have forgotten the password for your admin account, then you can get a reset token, which can be used to setup a new password.
To get the token, stop the running Metabase application, then start Metabase with the parameters
reset-password email@example.com (where “firstname.lastname@example.org” is the email associated with the admin account).
java -jar metabase.jar reset-password email@example.com
This will return a token and stop Metabase again, like this:
... Resetting password for firstname.lastname@example.org... OK [[[1_7db2b600-d538-4aeb-b4f7-0cf5b1970d89]]]
Now start Metabase normally again and navigate to the URL where you’re running it, with the following path appended:
/auth/reset_password/:token, where “:token” is the token that was generated from the step above.
You should now see a page where you can input a new password for the admin account.