https://example.com:3000/
https://example.com/
If you’re using Metabase Cloud, note that your Metabase store password is different from your Metabase Cloud admin password.
What do you use to log in?
An email address and password.
You’re using Metabase or LDAP.
A button that launches a pop-up dialog.
You’re using SSO.
I’m signing in at a site that doesn’t have .metabase.com in the URL.
.metabase.com
You’re using an embedded application. If a Metabase question or dashboard is embedded in another website or web application, that site or application determines who you are. It may pass on your identity to Metabase to control what data you are allowed to view—please see our troubleshooting guide for sandboxing if you are having trouble with this.
I’m signing in at store.metabase.com.
store.metabase.com
If you’re using Metabase Cloud, the password for the Metabase store (where you pay for things) is not automatically the same as the password for your Metabase instance (where you log in to look at data).
If your password and URL are correct, go to Troubleshooting Metabase Cloud logins.
If you can’t solve your problem using the troubleshooting guides, search or ask the Metabase community.