Metabase Cloud
Get fast, reliable, and secure deployment with none of the work or hidden costs that come with self-hosting.
With Metabase Cloud, we save the time needed for setup and maintenance of the platform, focusing only on the insights we can get from our data.
Nicolò Barbano
Head of Marketing, xFarm Technologies
Automatic backups and restores
Automatic upgrades
Built-in network monitoring
Enterprise grade compliance (SOC 2 Type II)
Ultra-high, multi-zone availability
Preconfigured SMTP Server
Unlimited support from engineers
For some setups, self-hosting may be more suitable, or even a necessity. But oftentimes it can be a lot of extra work you probably don't need, even just to host a minimal setup.
With Metabase Cloud, we'll take care of everything, and if you're on Pro or Enterprise, it won't cost any more than doing it yourself.
With the infrastructure, specialists, and thousands of Metabases in our cloud, we've put a lot of thought and resources into optimizing hosting.
Get up and running in minutes. All you have to do is connect your database, invite your team, and start asking questions.
Stay up and running — check out our historical uptime.
It'll scale with you. Add as many people, questions, and as much traffic as you want. It'll keep a quick pace.
Your own application database, managed by us (PostgreSQL via AWS's RDS).
Make it yours with a custom domain.
Ensure people don't see anything they shouldn't with secure multi-tenant environments. Our architecture prioritizes isolation, so every hosted customer has their own container. Need single-tenancy? Talk to sales.
Your data is kept on your servers as much as possible. Whatever we touch is encrypted in transit, and any identifiable data is hashed.
Data in transit is encrypted using TLS 1.2 or higher. Sensitive data, like connection strings and settings is encrypted at row-level AES256 + SHA512.
Penetration testing and vulnerability disclosure — Besides compliance audits, we have independent application and infrastructure-level penetration tests a few times a year, with test results prioritized and fixed fast.
Systems are segmented into separate networks with firewalls between networks. All servers in our production fleet are hardened according to CIS benchmarks.
SOC2 Type II compliant out of the box — no checkboxes required.
We're scratching the surface here. Check out our commitment to security.
Hand off time-consuming, manual hosting tasks. Here's what you get:
Automatically upgrade to the current version, so you're always getting the latest and greatest of Metabase.
The way they should be: there when you need them, out of sight and out of mind when you don't.
Even your alerts and dashboard subscriptions covered with a preconfigured and managed SMTP server.
Keep your Metabase close to you, with the option to cloud host in the US (East Coast), EU (Frankfurt), LATAM (São Paulo), and APAC (Singapore).
Choose your preferred hosting region when you sign up for Metabase Cloud, or change it later in your account settings.
We don't like to brag, so we'll let our customers do it for us.
You'll get access to:
Support from actual technical experts. We're all avid Metabase users, so we've been in your shoes.
Help with whatever your problem is, be it admin troubleshooting or advice on best practices.
No chatbots, no hold lines, no customer service runaround. Just email us, we're right here.
“The expertise and engagement of the Metabase team stands in stark contrast to that which we've received from Looker over the past 18+ months and, in previous lives, Tableau.”
Dave Holmes-Kinsella
Head of Data Science, Synctera
“10/10. Metabase support is the best in the industry and serves as a shining example of what we try to achieve for our own customers.”
Philip Lorenzo
Head of Data, StructionSite
“Johannes is a world class support engineer. I really give him 5 stars for the help he provided. All responses were very fast, to the point, and helpful. I couldn't ask for better support. A true expert.”
Chad Remesch
CTO, The Lobby
“I got excellent and timely response to my question. Thank you for the level of detail you provided, you made me feel that if we migrate our installation to your cloud service, we will have your support.”
Michael Masouras
CEO, Motohunt
“Johannes is the best! He always gives thorough responses and next steps that help us manage expectations with our end users.”
Meghan Maloy
Senior Analytics Engineer, Datadog
“I really appreciated how fast Luis was to respond, and how straightforward his recommendations are. You're awesome!”
Aimée Walker
Technical Engineer, Revenue.io
“The response was specific on all my raised points and it came back very quickly!”
Andrea Mazza
Marine Data Analyst, Breeze
“The expertise and engagement of the Metabase team stands in stark contrast to that which we've received from Looker over the past 18+ months and, in previous lives, Tableau.”
Dave Holmes-Kinsella
Head of Data Science, Synctera
“10/10. Metabase support is the best in the industry and serves as a shining example of what we try to achieve for our own customers.”
Philip Lorenzo
Head of Data, StructionSite
“Johannes is a world class support engineer. I really give him 5 stars for the help he provided. All responses were very fast, to the point, and helpful. I couldn't ask for better support. A true expert.”
Chad Remesch
CTO, The Lobby
“I got excellent and timely response to my question. Thank you for the level of detail you provided, you made me feel that if we migrate our installation to your cloud service, we will have your support.”
Michael Masouras
CEO, Motohunt
“Johannes is the best! He always gives thorough responses and next steps that help us manage expectations with our end users.”
Meghan Maloy
Senior Analytics Engineer, Datadog
“I really appreciated how fast Luis was to respond, and how straightforward his recommendations are. You're awesome!”
Aimée Walker
Technical Engineer, Revenue.io
“The response was specific on all my raised points and it came back very quickly!”
Andrea Mazza
Marine Data Analyst, Breeze
And back again if you need to. All of your existing questions and dashboards will be migrated over, so there's no need to start over from scratch.
Here are some migrations tips
If you need any of the following, self-hosting is a better way to go:
You're using a community or custom driver to connect to your data source
A custom build of Metabase
Data stored outside of the United States. Metabase Cloud can now be hosted in the US, Europe, Latin America, or Asia-Pacific!
Or if you have specific regulations about how you run your software (like HIPAA)
But if none of the above apply to you, Metabase Cloud will save you time, money, (maybe even tears).
Cloud-host your Metabase on any plan. For Pro and Enterprise, it's the same price as self-hosting.
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