Dashboard

What goes in a subscription analytics dashboard in Metabase?

A subscription analytics dashboard tracks the health of your active base — how many subscriptions you have, what plans they're on, and how trials convert. It's the operational companion to the MRR dashboard. Build it from billing data synced into a database — see Stripe, Chargebee, or Paddle for the connection.

For: Product, growth, RevOps. Refresh: daily.Source: modeled subscriptions, plans, and trial/conversion events.

Which cards belong on a subscriptions dashboard?

Headline KPIs

  • Active subscriptions
  • New subscriptions this month
  • Trials in progress
  • Trial-to-paid conversion rate

Mix & movement

  • Active subscriptions by plan / tier
  • MRR by plan
  • Upgrades vs. downgrades by month
  • New vs. cancelled subscriptions by month
  • Trial conversion by cohort (table)

What data does a subscriptions dashboard need?

  • A modeled subscriptions table with status, plan, start, and cancellation.
  • A plans table with plan names, tiers, and prices.
  • Trial start and conversion timestamps for the trial funnel.
  • Plan-change events to separate upgrades from downgrades.

How do you build a subscriptions dashboard?

  1. Sync your billing tool into a database (Stripe, Chargebee, or Paddle).
  2. Model subscriptions and plans; define an active status consistently.
  3. Derive plan-change direction (upgrade / downgrade) from price at each change.
  4. Create one card per metric; add filters for plan, segment, and date.

Example card SQL

Active subscriptions and MRR by planPostgreSQL
-- Active subscriptions and MRR by plan, current snapshot.
SELECT
  p.name                                     AS plan,
  COUNT(*)                                   AS active_subscriptions,
  ROUND(SUM(s.mrr), 2)                       AS mrr
FROM subscriptions s
JOIN plans p ON p.id = s.plan_id
WHERE s.status = 'active'
GROUP BY p.name
ORDER BY mrr DESC;
Trial-to-paid conversion by cohortPostgreSQL
-- Trial-to-paid conversion by trial-start month.
WITH trials AS (
  SELECT
    date_trunc('month', trial_started_at) AS cohort,
    id,
    converted_at
  FROM subscriptions
  WHERE trial_started_at IS NOT NULL
)
SELECT
  cohort,
  COUNT(*)                                       AS trials,
  COUNT(converted_at)                            AS converted,
  ROUND(100.0 * COUNT(converted_at)
        / NULLIF(COUNT(*), 0), 1)                AS conversion_pct
FROM trials
GROUP BY cohort
ORDER BY cohort;

Integrations

Analytics

Dashboards

Metrics

FAQ

How is a subscriptions dashboard different from an MRR dashboard?
The MRR dashboard is about money — recurring revenue and its movement. A subscriptions dashboard is about counts and mix — how many active subscriptions, on which plans, and how trials convert. They share a data model but answer different questions.
How do I measure trial-to-paid conversion correctly?
Cohort trials by their start month and measure how many converted, so maturing trials aren't compared to ones that just started. Decide whether a conversion counts at the moment the trial ends or at first successful payment, and use that conversion definition everywhere.
How do I track upgrades and downgrades?
Use plan-change events and compare the price before and after each change: a higher price is an upgrade (expansion), a lower one is a downgrade (contraction). Netting these against new and churned subscriptions ties the subscriptions view back to the MRR waterfall.