Dashboards for It Ticket Dashboard

Metabase makes it easy for everyone to build a dashboard for It Ticket Dashboard.

What’s a It Ticket Dashboard dashboard?

A dashboard for IT ticketing metrics ensures that teams can monitor progress of bug fixes, issue resolution, and customer satisfaction.

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Why build a dashboard for It Ticket Dashboard?

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Everything in one place

Get everyone on the same page by collecting your most important metrics into a single view.

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Share your perspective

Take your data wherever it needs to go by embedding it in your internal wikis, websites, and content.

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Unlock exploration

Empower your team to measure their own progress and explore new paths to achieve their goals.

What should I track on my dashboard for It Ticket Dashboard?

Every team is different, but sometimes it helps to start with some examples. Here are our top 8 It Ticket Dashboard metrics to start tracking on your dashboards.

Top 8 IT ticket metrics

  • Security incidents
  • Ticket volume
  • Mean time to resolve
  • First response time
  • Resolution rate
  • Tickets completed
  • Customer satisfaction
  • Backlogs

How to use Metabase to build It Ticket Dashboard dashboards

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Step 1.
Skip the custom quote

That's right, no sales calls necessary—just sign up, and get running in under 5 minutes.

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Step 2.
Plugin your database

We connect to the most popular production databases and data warehouses.

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Step 3.
Build your dashboards

Invite your team and start building dashboards—no SQL required.

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  • Free, no-commitment trial
  • Easy for everyone—no SQL required
  • Up and running in 5 minutes